1. Make sure you're logged into the website.

2. Click the Settings icon. Click your Rep role title. If you can't see your Rep title, email reps@soas.ac.uk and Summer will fix it. Then, click Messages.

3. This page shows you your drafts and sent items. You can see how many students have read your emails as well.

4. To send an email, click Send Email. Click Add Recipients.
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5. Under Lists, tick Students. Scroll down and click Add Recipients.

6. You should include a subject - otherwise very few people will open the email, and Outlook might filter your email as spam. Then you just need to write the email and click send!

Replies will come through directly to your @soas Outlook emails.
Note: keep emails succinct and use them sparringly. Most students don't read all their emails, particularly if they gets loads from the same person.
Department Reps can get support from their College Reps (CRs), and from the SU.
The Students' Union is a source of advice and support, and is led by students.
The College Reps are fellow students who are regularly in touch with the Head of College and SU, and attend College-level learning and teaching committee. Issues that need escalating above department-level can be raised with the CR. They may also feed information and activity concerning students concerns back down to Department Reps.
It can be helpful to copy both the SU and CR in if you are drawing attention to something that has happened or for something urgent.
All enquiries: reps@soas.ac.uk
Samson (so4): Co-President Democracy and Education
Antonia (ab93): Membership Services Manager
The videos below give technical guidance to help with contacting fellow students and other Reps. If there is further guidance you'd like us to cover email to reps@soas.ac.uk and we will see what we can do.
Your profile
After elections results are announced students can log in to see who their Rep is - using the "Find My Rep" search page. Reps may want to add information to their profile on the S.U website
Video: How to edit your profile [UPDATE TO COME]
Contacting students
Reps can use this website to email the students they represent - guidance above.
Video: How to draft and send an email to your student group [UPDATE TO COME]
Reps can also use the school mailing lists - these are email addresses that you use to contact specific student groups based on what they study. Any student can send to these emails, but are limited to the course and year group they are enrolled in. The mailing lists will only work from a SOAS email account.
Video: How to use the school mailing list [UPDATE TO COME]
Online collaboration
The school relies on Microsoft 365. Reps can use it to talk with each other. A Rep Network will be set up on
Teams with sub-groups for each college and department. It is also great for setting up online meetings and you can theoretically access Teams from wherever you are.
Microsoft has an extensive support site with videos on how to use the software. Access it here: Microsoft 365 Training.
Microsoft 365 Training.
The Volunteer Agreement stipulates the expectations and relationship between Reps, the School and the Students' Union. Coming soon....