Advice

Need urgent support? Contact Nightline on 020 7631 0101 (6pm–8am) or call 999 in an emergency.

What do you need help with? Select a topic below

To book a meeting with one of our advisors, please complete the Advice Enquiry Form. We aim to respond within 5 working days.

Is the advice service confidential?

Yes. All advice is confidential unless there is a serious risk of harm. Our advisors will explain any limits at your first appointment.

Who can use the advice service?

Any current SOAS student — undergraduate, postgraduate, part-time, or distance learner — can use our free advice service.

How long does an appointment take?

Most initial appointments last 30 minutes. If your case is complex, we’ll arrange follow-up sessions as needed.

Can I bring a friend or supporter?

Yes — you’re welcome to bring a friend or support person to any appointment. Please let us know in advance.

How do I mark my enquiry as urgent?

Email advice@soassu.org with the subject line beginning “URGENT:” and we’ll prioritise your case. For immediate crises, please call Nightline or 999.