Training, Knowledge and Resources for Reps


The Handbook

The Rep Handbook guides you through the role with a detailed contents page to find what you are looking for.

Link to the Rep Network Guide as a pdf document.


Link to the accessible word version of the Handbook


Student Support and Enquiry Pathways

This guidance covers the school's support services, and is put together into a chart for Reps to refer to easily.

Download an extensive chart of support and enquiry pathways available from school services.


How To Do Things … Guidance for Reps

The videos below give technical guidance to help with contacting fellow students and other Reps.

If there is further guidance you'd like us to cover email to and we will see what we can do.



Your profile


After elections results are announced students can log in to see who their Rep is - using the "Find My Rep" search page. Reps may want to add information to their profile on the S.U website

Video: How to edit your profile



Contacting students


Reps can use the website to email the students they represent. Each departmental student cohort is placed into 'Representation Groups' with one or more Rep posts. Reps elected to posts in that cohort have a shared space from which they can email students, see an archive of what each other has sent and collaborate in drafting joint messages

Video: How to draft and send an email to your student group


Reps can also use the school mailing lists - these are email addresses that you use to contact specific student groups based on what they study. Any student can send to these emails, but are limited to the course and year group they are enrolled in. The mailing lists will only work from a SOAS email account.

Video: How to use the school mailing list



Online collaboration



The school supports and relies on Microsoft 365, and that is the platform that Reps can use to contact and discuss things with each other.

A Rep Network has been set up on MS Teams with sub-groups for each department. Use it to message your Rep group and flag individual Reps, Reps of your whole department or across the school. It is also great for saving time setting up meetings that don't requiring room booking and lengthy planning, with the added benefit that Reps can theoretically access Teams from wherever they are.


Microsoft has an extensive support site with videos on how to use the software. Access it here: Microsoft 365 Training.




Role Descriptors and Terms of Reference

The Course and Department Representatives Role Description.

Link to the Course and Department Representative role description.


The College Student Voice Assistant Job Description.

College Student Voice Assistants attend the Student Feedback Panel (SFP). See the job description for the role here.

See the SFP Membership and Terms of Reference in pdf.


Accessible Word Versions

Volunteer Agreement

The Volunteer Agreement stipulates the expectations and relationship between Reps, the School and the Students' Union.



The 2022-23 Core Rep Training slides online


Page last updated: 03 Nov 2022 13:20